DO NOT PLACE YOUR ORDER UNTIL YOU READ AND AGREE WITH THESE TERMS AND CONDITIONS
- By Placing Your Order You Are Acknowledging You Have Read and Fully Understand These Terms and Conditions.
- We Will Only Ship to the Address on Your Credit Card Billing Statement. Your "Ship To" Address MUST Match Your "Bill To" Address on Your Credit Card Statement.
- If your order is URGENT please call our Toll Free # 1-888-276-3667 to Verify Availability and Expected Ship Date.
- Not all items listed on website are in stock and shipping may be delayed.
- Most orders ship between 1-3 business days.
- In an effort to keep the lowest pricing available, many items are shipped directly from the manufacturer, therefore shipping can sometimes be delayed due to manufacturer's current inventory. We make every effort to fulfill orders promptly.
- Orders Placed After 2:00PM Eastern will usually be processed the Next Business Day.
- Store Hours are Monday-Friday 9AM to 5PM Eastern.
- Payments Acccepted: US and Canada Credit Cards and PayPal Accounts Only.
- Shipping Charges: Oversize items or orders over 150lbs (dimensional weight) will incorrectly show $0 for shipping. Please select "Freight (Furniture & Equip Only)" OR "Call For Shipping Quote" as shipping method. Shipping charges that are "zero" will be calculated after receipt of your order. You will be notified of updated shipping charges before order is shipped.
- Returns and Exchange Policy:
15 Day Return Policy (from date order is received). Please note: if returning an item we must be notified within 3 days of receipt of order. Item must be returned to us within 15 days of receipt of order.
- Returns may be subject to 15-20% Restocking Fee.
- Shipping fees are not refundable.
- Expendable Supplies (Bulbs/Lamps, Gels, Tape, Rope, Paint and other expendable supplies) are Not Returnable.
- Sales Tax May Be Added to Your Order. Please See our "About Us" Page To Check if Your Order is Taxable or Please Call. Tax Table is Subject to Change Without Notice.
- Shipping to US and Canada.