BarnDoor Lighting Outfitters was founded in 1995 by Kerry Lombard, an experienced Connecticut gaffer, and his partner, and marketing professional, Catherine Lombard. Right from the beginning, our primary goal was, and continues to be, making it easier for production professionals to purchase lighting, grip equipment and supplies from a single, specialized, knowledgeable and service-oriented resource---24 hours a day. To deliver on our commitment, we launched our popular web store in 1996--http://www.filmandvideolighting.com, and have been building on our promise ever since. That’s a lot of orders!
While BarnDoor Lighting Outfitters has expanded since 1995, we are still a small business that offers “big” service. That’s what sets us apart. For us, it isn’t just good marketing, it is who we are. Our customer’s tell us we provide “old-fashioned” service that is hard to find these days. We agree! We've also earned a 99% customer satisfaction rating from Reseller Ratings, a live, independent, customer-directed rating service.
At Barndoor Lighting Outfitters we don't offer live inventory on our website. Be assured we do carry a large inventory, but we can't possibly carry every item each of our manufacturers' sell...it isn't practical if we want to offer great prices and provide great service. At Barndoor Lighting, we want our order processing to be personal and meet the individual needs of each customer. That means we need to be flexible on how we ship each order. If we can ship an order faster directly from a manufacturer, we will do so.
When customers buy from Barndoor Lighting Outfitters, they get a whole lot more...more personal attention to their needs and questions, fast turnaround on questions, estimates and orders; and personal follow up and expert advice.
People often ask us why we named the company BarnDoor Lighting Outfitters. We tell them that the name, in part, refers to the “barn doors” you see on most film and video lighting fixtures. But “barn door” also refers to a “place of supply”… your go to place for film, video, stage and photo lighting equipment and supplies.
Small Business with Big Service
At Barn Door Lighting Outfitters, providing “big service” means focusing on four key priorities:Great Service
--We're focused on satisfying our customer's needs, by providing personalized service and expert advice they can count on. In fact, our sales reps are involved with our customer orders throughout the order process to ensure the highest level of customer satisfaction.Fast Shipping
--We process orders quickly and accurately to ensure that our customers receive their order as soon as possible. In fact, many of our orders ship the same day they are received, or the very next day.Customer Confidence
--We build customer confidence by providing great service that is based on
honesty and integrity, and put our values into action by going the extra mile to service our customers.Value
--We continually strive to offer our customers the best value in the business--quality products at great prices, along with great service.
We would like the opportunity to earn your business as well. We hope you will give us a try.Expert, friendly advice is just a phone call away at 1-888-BRN-DOOR
BarnDoor Lighting Outfitters, LLC
232 Branford Rd
North Branford, CT 06471
Toll Free: 1-888-BRN-DOOR (888-276-3667)